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Most important tor custo secure is the definition of the HTTPs proxy. In case the proxy requires user authentication as well you may add as well:
-Dhttp.proxyUser=<Benutzername><user name>-Dhttp.proxyPassword=<Passwort><password>-Dhttps.proxyUser=<Benutzername><user name>-Dhttps.proxyPassword=<Passwort><password>
Afterwards go back to the general tab and start the service again.
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The custo diagnostic service (sending practice as well as evaluation center) must trust the certificates of the custo secure AWS service. In most cases this will be the case by default. However, in some cases this may not be the case with an error like the one below:
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On top of logical things like name, address and contact data, the field to not take over the doctor's data of the sending practice should be checked: Otherwise, the doctor's info will be overwritten by the sending practice at the first sync.
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In the custo secure admin service you can as well see the last server contact point in time of the relevant custo diagnostic server, its version, the comments for telemetry field content and pending files. Check if the status is plausible. Please note that by re-regisering registering the evaluation center or the sending practice custo secure may create a new record - so check twice if you monitor the right record.
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