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Log on the server where the custo diagnostic server service installed installed:

Open the management console "Computer Certificates" and navigate there to the stored "Trusted Root Certificates". Make sure that a current web browser which uses the operating system certificate store is installed: Microsoft Edge or Google Chrome are known browsers for that. Open the 2 URLs there:

https://api.secure.customed.de
https://secureproduction.s3.eu-central-1.amazonaws.com

Afterwards reboot the operating system of the server.

In some cases the operating system may still not have imported the relevant Amazon Root CA1 certificate as trusted. In this case you need to manually import it in the computer certificates mmc (German: Computer Zertifikate verwalten) and there in the trusted root certificate authorities section. Yes, afterwards you will need to reboot the system. Here is the certifcate:

=> certificate "Amazon Root CA 1,O" is present. If not right click on "Trusted Root Certificates" and select the import option. You will get the file "Amazon Root CA 1,O"  here: https://www.amazontrust.com/repository/

View filenameAmazon Root CA 1.crtheight250Afterwards reboot the operating system of the server.

Evaluation center setup

Evaluation center account

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