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(2) The dynDNS configuration cannot be done, everything is locked.
cloud server
As a custo med retailer please go the retailer web page of the custo cloud server:
Please go to http://kybe.customed.de/CustoCentral/retailer/ and create a customer account (if the customer does not yet have any). Then wait some minutes until the user credential information is distributed among the different cloud servers.
Then open a either the Internet Explorer or the MS Edge browser on the server where the custo diagnostics server is installed and open the following web pages:
http://kybe.customed.de/CustoCentral/
and
In case any of the SSL certificates on those web pages should be considered as untrusted please get the untrusted one stored in the computer certificate store.
Then go to the services.mmc and restart the Appache Tomcat server.
Open the Service Center again and go to the Cloud Server section. Enter the customer's Kybe user credentials and test the login data:
To be able to proceed you should get a message about successful logon. The save the configuration with the save button.
Now it is time to open up the firewalls (the internet firewall or router, the Windows Firewall and the virus scanner) for the external communication. An example how to open up the internet router Fritz Box can be found here:
https://avm.de/service/fritzbox/fritzbox-7590/wissensdatenbank/publication/show/893_Statische-Portfreigaben-einrichten/ (section 3 to allow access to the Fritz Box itself is not relevant). The port which needs to be forwarded from the internet to the custo diagnostics server is the SSL port, which per default is TCP port 8443. However the installation may use also 18443 or 28443.
Then go back to the Service Center to the Dynamic URL and SSL section:
After the cloud server access is set up, this will also appear in the status window
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If all configurations are successful, the DynDNS configuration is activated and the settings can be made.
DynDNS Configuration
By default the DynDNS configuration URL is set to https://null:8080. There is no need to change that URL: This will be done automatically if you click on "Install Dyn URL and certificate".
The configuration works automatically and is done by pressing Setup DynURL and certificate. Creating the certificate takes a few minutes
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