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All Bluetooth devices of custo med are working at least with Bluetooth 2.0 EDR specification and are Class-2 devices - which means maximum of 10 meter distance from the device to the PC.  Do not use device and custo diagnostic application PC in different rooms. In circumstances where this is required (e.g. bedside ECG in infectious environments to avoid the contamination of the device trolley) please keep both in line of sigh.

Satellite Systems

Satellite Systems are mobile ECG systems, which contain the custo diagnostic server and custo diagnostic client on the same windows host. Satellite Systems can be used in non reliable network situations to acquire ECG recordings locally. The synchronisation between local custo diagnostic server and central custo diagnostic server is done automatically, when the network is available. Windows 8.1 is not supported for satellite systems. 

System Architecture

custo diagnostic server is a Apache Tomcat based service. The process responds on ReST / http / https requests and access the database and the raw data directory. 

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Microsoft SQL Database for Patient and Examination Information

In case, MS Microsoft SQL Database should be used (instead of mariaDB):

  • SQL Server Instance must be configured to fixed Port (Default: 1433)
  • SQL credentials must be SQL user-password combination
  • SQL user required to be DB Owner
  • SQL user must have Server Roles: public; read on master DB
  • Location: free of choice (could be a dedicated/separate SQL Server)

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Always accessible connection, based on Teamviewer, VPN dial-in or VPN-site-to-site with RDP access to the dedicated server where the custo diagnostic server is running is highly recommended during installation project and useful for maintenance.

On-demand software may also be used: Teamviewer, WebEx or GoToMeeting sessions. On-demand sessions must be provided on short-notice (10 minutes) during installation timeproject

Operators Maintenance

Except when otherwise stipulated in written form, the clinic is the operator of the system and takes care for typical operator tasks.
Regarding the maintenance of hardware and software components, the following aspects should be monitored by the operator:

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There is no general limitation for the usage of virus scanners.
In case of misbehavior or errors, custo med may ask the operator to limit/change the function of the virus scanerscanner.


Subject to change without notice.