Introduction
The article describes, how you can configure the maintenance notification interval notification in custo diagnostic 5.x.
Basic
To get a Maintenance Notification Interval Notification the license option "Maintenance" is necessary. This option is enabled by default at this time in every custo diagnostic 5.x license.
Configure the Maintenance
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Notification Interval
Notification Level
The notification supports three levels of intensity how often the customer is notificated after the maintenance interval has exeeded.
| Step | Definition | Increase to next level (after maintenance interval period has exeeded) |
|---|---|---|
| 0 | No notification, maintenance interval does not expire | no automatic increase (notice in the info dialog only) |
| 1 | Notification when starting the main program | after 14 days after expiration |
| 2 | Step 1 and additionally when start a project (like ECG, Holter) | 14 days after Step 1 |
| 3 | Step 2 and additionally with every printout and export | 30 days after Step 2 |
Get the Maintenance Notification Interval
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Code
To get a Maintenance Notification Interval Notification Code you have to navigate to the custo med Service Partner webpage and login with your account.
- Navigate to: https://www.customed.de/service
(1) Click the Link "Maintenance Code diag 5.x"
(2) Input the license number and click (3) "Check"
Than you will get an overview about ordered codes in the past. - Setup details for the code
(1) Select the next notification date (Default: last used notification date)
Notice: with (4) or (5) you can add 1 year or 2 years automatically to the selected date.
(2) Select the next notification level (see table Notification Level)
(3) Click "Check"
Notice: You can change the notification level free of charge! - Data Review
Here youhave you have an overview about the information and you can check if the notification date and notification level is setup correctly and if you will receive a invoice for that maintenance code.
If you ready click in "Order (charablechargeable)" (1) (or "Create (free of charge)" if no invoice is created). - Automatic Code generation
After the creation of the code you wil will get a webpage with all detailed information and the code.
and the
The system will automatic generate a E-Mail with the same information:
After a few days you will receive a invoice for the that code generation.
Input the code and activate the Maintenance Notification Interval
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in custo diagnostic
To change the notification settings for of the Maintenance Modul maintenance module in custo diagnostic you have to input the maintenance code in custo diagnostic.
- Start custo diagnostic and navigate to the Settings Pagesettings page
- Select "System" (1), click on "System" (2), click on Maintenance (3)
- Input the Maintenance Code maintenance code into the fiel input field (4) - (example from this page "F05D3F6C74")
- Press <Enter> on the keybordkeyboard
If the code is valid for this system you can see the canged changed data in "Next dataDate" (5) and "Warning Level".
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