Determine the Type of System

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• does not Support MDB Databases anymore
• does not Support distributed Databases (eg. ConfigDB local, PatientDB centralized or Pseudo Tenant Systems - User specific PatientDBs) anymore
• does now support Config DB in not Latin1 Language based Operating Systems
• Database is no longer backward compatible to older Versions of custo diagnostic

...

• update the whole Installation to custo diagnostic 4.5.5. If your Original Installation older than Version 4.5.x you can use your Universal License Dongle to startup the updatet Installation (if the customer dont bought an Update to custo diagnostic 4.5.x).
• convert the whole System to an 'Central System SQL'
• make the System running again
• make a Backup of the Database

For 'Pseudo Tenant Systems' we recommend:

• update the whole Installation to custo diagnostic 4.5.5. If your Original Installation older than Version 4.5.x you can use your Universal License Dongle to startup the updatet Installation (if the customer dont bought an Update to custo diagnostic 4.5.x). Please note that all Databases (Login with every User) opened at least one times.
• make the System running again
• make a Backup of the Database

Update a Local System MDB

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• Shutdown custo diagnostic
• Update the License on the local CodeMeter
• Install custo diagnostic 4.6 as an Update
• if you Start custo diagnostic (custo manager.exe) maybe you will get this Message:
  
  
  • Click on 'Confirm' to close this Messagebox
    
    
• open the custo Service Center and confirm the 'Invalid database settings' Message again
• expand the Menu 'Database' and Click to 'Support Configuration'
  
  
  
• Click on 'Clearup all MDB settings' in the Area 'Tools' to remove all old existing Database Settings in the ConfigDB
• after you get
  
  you can close the custo Service Center
  
  
• Start custo diagnostic (custo manager.exe) again
• when custo diagnostic ist starting the Database will be updatet to a newer Version
  
  You have to click on 'Update' to make the Update. If you are unsure you can click on 'Quit program' to terminate the process unsucsessful.
  
  
• after the Update has been done (takes some seconds) custo diagnostic will start and is ready to use

Update a Central System MDB

A direct Update of an 'Central System MDB' to custo diagnostic 4.6 is not supported. Please convert your System to a running 'Central System SQL' first.

Update a Central System SQL

The Update of an 'Central System SQL' is nearly the same as a 'Local System SQL'. You can choose any Workstation to start with the Update. Usually the Server Computer (if available) is the first choice.

• Shutdown custo diagnostic on every connected Workstation
• Update the License on the CodeMeter
• Install custo diagnostic 4.6 as an Update
• if you Start custo diagnostic (custo manager.exe) maybe you will get this Message:
  Image Added
  
  • Click on 'Confirm' to close this Messagebox
    
    
• open the custo Service Center and confirm the 'Invalid database settings' Message again
• expand the Menu 'Database' and Click to 'Support Configuration'
  Image Added
  
  
• Click on 'Clearup all MDB settings' in the Area 'Tools' to remove all old existing Database Settings in the ConfigDB
• after you get
  Image Added
  click on Close and than you can close the custo Service Center
  
  
• Start custo diagnostic (custo manager.exe) again
• when custo diagnostic ist starting the Database will be updatet to a newer Version
  Image Added
  You have to click on 'Update' to make the Update. If you are unsure you can click on 'Quit program' to terminate the process unsucsessful.
  
  
• after the Update has been done (takes some seconds) custo diagnostic will start and is ready to use
• Now you can Update all other Workstations. If you start custo diagnostic on the other Workstations no Message should be appear. If any Message comes up please check that this Workstation is connected to the correct Database.

Update a Satellite System MDB

A direct Update of an 'Satellite System MDB' to custo diagnostic 4.6 is not supported. You have to Update your Satellite System to custo diagnostic 4.5.5 and convert to an SQL System (Satellite System V2).

Update a Satellite System SQL

Before you update the Satellite System please make sure that no unsynchronized Evaluations remain on the Satellite System and the Update of the Central System is successful.

• Shutdown custo diagnostic on the Satellite PC
• Update the License on the CodeMeter
• Install custo diagnostic 4.6 as an Update
• Start the SQL Management Studio on the local Satellite Computer an login with an db_owner User of the Satellite System Database. You can use the sa User also. If no SQL Management Studio ist installed on this Computer you can use also a SQL Management Studio on another Computer (if the Satellite Computer ist connected to the Network). Otherwise install the SQL Management Studio on the local Satellite Computer.
• Remove all existing Tables from the Satellite Database
• Close the SQL Management Studio
• Start custo diagnostic on the Satellite Computer as Network Workstation (do not start as Satellite System!)