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In case you use a proxy server (only then):
Open the "Configure custo diagnostic server" -Programm program and stop the custo diagnostic server service in the general "General" tab:
Then go to the "Java" tab:
Enter the following lines:
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Afterwards go back to the general tab and start the service again.
Certificate trust
The custo diagnostic service server (sending practice as well as evaluation center) must trust the certificates of the custo secure AWS service. In most cases this will be the case by default. However, in some cases this may not be the case with an error like the one below:
Log on the server computer where the custo diagnostic server service is installed installed:.
Open the management console "Computer Certificates" and navigate there to the "Trusted Root Certificates" store. Make sure that a current web browser which uses the operating system certificate store is installed: Microsoft Edge or Google Chrome are known browsers for that. Open the 2 URLs there:
https://api.secure.customed.de
https://secureproduction.s3.eu-central-1.amazonaws.com
Afterwards reboot the operating system of the server.
In some cases the operating system may still not have imported the relevant Amazon Root CA1 certificate as trusted. In this case you need to manually import it in the computer certificates mmc (German: Computer Zertifikate verwalten) and there in the trusted root certificate authorities section. Yes, afterwards you will need to reboot the system. Here is the certifcate:
=> "certificate "Amazon Root CA 1" is present.
If not you have to download the certificate "Amazon Root CA 1" (File: "AmazonRootCA1.cer", Distinguished Name: "CN=Amazon Root CA 1,O=Amazon,C=US") from here: https://www.amazontrust.com/repository/View file
Than you have to import the downloaded certificate to the "Trusted Root Certificates" store. You can right click on the certificate file and select "Import" or import the certificate in the certificate store management tool as well.
Afterwards reboot the operating system of the computer.
Evaluation center setup
Evaluation center account
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