Below you find an explanation of the error codes that the screen recorders can show
Error log from Firmware 13.0
 

  Error-code  CauseSolution
E02Error during read / write of the time because internal GoldCap is dis-chargedInsert new batteries and switch on the de-vice. After a few seconds the device is ready to start.
E03No synchronisation of the pressure sensorsRemove cuff from device and retry. If the error still exists, return the device to custo med service.
E04BP values limit exceededNo device error
E05Pressure release rate outside the specified limitsPressure bleeding valve defective
E06Disturbed measurementToo many movement artifacts, cuff is slipped or too loose
E07Not in use
E08Power voltage too lowInsert new batteries, or battery contacts oxidized or dirty
E10-E11Difference in pressure between inside and outside tube is too highRemove cuff from device and retry. If the error still exists, return the device to custo med service.
E17Pressure increase too slow, leak in the systemCuff is leaky or too loose
Valve is leaky or defective
Tubes leaky
Pump defective
E18Pressure increase too fastCuff tubes creased or blocked
E19Pressure release time too longCuff tubes creased
Valve defective
Return the device to custo med service if the error occurs more than once during a measurement.
E21 - E24Error during determining diastoleToo weak oscillations
Cuff incorrectly applied or slipped
Do not move the arm!
E25 - E28Error during determining systoleSystole above maximum pressure
Cuff incorrectly applied or slipped
Do not move the arm!
E29 - E32Circuit board errorReturn the device to custo med service
E33 - E36SD card not readable / writable
(screen 400 only)
Format SD card with your PC (FAT) or use another SD card. Retry the procedure.
If the error still exists, return the device to custo med service.
E38 - E45Circuit board errorReturn the device to custo med service
E46Pressure sensor 1 defectiveReturn the device to custo med service
E47Pressure sensor 2 defectiveReturn the device to custo med service
E48 - E49RTC module defectiveReturn the device to custo med service
E50 - E64Error in pressure system / pump
Safety valve defective
Pressure sensors defective
Return the device to custo med service
E65 - E67Switched off by safety controllerReturn the device to custo med service if the error occurs more than once during a measurement.
E68Receiving data by radio module dis-turbed
(screen 400 only)
Return the device to custo med service

E69

Radio module defective
(screen 400 only)
Return the device to custo med service
E88Calibration required ( MTK)Calibrate device with custo screen check software
E89Service RequiredReturn the device to custo med service


NOTE:
If you send a device for calibration or repair to custo med service please enclose the cuff that has been in use with this device.


Error codes for central blood pressure analysis


The customer can print out the error codes the option "Measured Values" with the setting "Legend":


Result:


Error-code  


Cause

R100

Invalid Signal
R101Invalide sampling rate
R102Invalid systole
R103Invalid average aterial pressure
R104Invalid diastole
R105Invalid blood pressure
R107Invalid age
R108Invalid sex
R110Invalid height
R111Invalid weight
R112-R114Invalid handshake
R201-R210Invalid signal quality
R211Quality index too law
R212Invalid heart rate
R213to many arrhythmias
R300Invalaid signal
R301Invalid calculation
R303Quality index to law
R320Measurement of EC measurement

All other Internal error

  • No labels