Problem:
custo manger hangs in the login to the diag server
needed Log file:
the last "*.customanager.log" from Directory: C:\Users\Public\Roaming\customed
Entry:
2018-08-23 15:58:05,875 = DEBUG [5436] (projekte\custo manager\source\custo manager.cpp:373) {void __thiscall CCustomanagerApp::StartupLog(void)} - Starting version 5.0.2 Build 8
2018-08-23 15:58:05,877 = DEBUG [5436] (projekte\custo manager\source\custo manager.cpp:381) {void __thiscall CCustomanagerApp::StartupLog(void)} - "PC" ARZT-DELL Arztpraxis Windows Version: "7" "6.1.7601" "Windows 7"
2018-08-23 15:58:05,890 = DEBUG [5436] (module\msconfig\source\ms_configwsident.cpp:174) {void __thiscall NCONFIG::CWsIdent::Determine(void)} - PC: ARZT-DELL
2018-08-23 15:58:05,891 = DEBUG [5436] (module\msconfig\source\ms_configwsident.cpp:175) {void __thiscall NCONFIG::CWsIdent::Determine(void)} - USER: Arztpraxis
2018-08-23 15:58:05,893 = DEBUG [5436] (module\qtrestclient\source\curlconnectionmanager.cpp:17) {__thiscall CurlConnectionManager::CurlConnectionManager(class QObject *)} - CURL Version libcurl/7.54.0 OpenSSL/1.0.2k zlib/1.2.11 nghttp2/1.22.90
2018-08-23 15:58:15,916 = DEBUG [5344] (module\qtrestclient\source\qtrestclient.cpp:320) {void __thiscall NRestClient::QtRestClient::performWithErrorHandling(class CurlConnection *,class QStringList *)} - Connection problem, throwing exception QtRestClientException: Connection timed out after 10015 milliseconds
Enum Reason: COULD_NOT_CONNECT (20)
Stacktrace:
2018-08-23 15:58:15,917 = DEBUG [5344] (projekte\custo manager\source\connectworker.cpp:61) {void __thiscall CConnectWorker::start(void)} - Retrying to connect to "http://EKG:18080/diag/rest"
2018-08-23 15:58:26,029 = DEBUG [5344] (module\qtrestclient\source\qtrestclient.cpp:320) {void __thiscall NRestClient::QtRestClient::performWithErrorHandling(class CurlConnection *,class QStringList *)} - Connection problem, throwing exception QtRestClientException: Connection timed out after 10015 milliseconds
Enum Reason: COULD_NOT_CONNECT (20)
possible Solution:
DNS works incorrectly - instead, IP address is used in the config.ini